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How Do Top Luxury Brokers Perform Under Pressure?

Nile Lundgren on Identity, Discipline, and Building Trust at the Highest Level of Real Estate
February 9, 2026

Luxury real estate does not reward volume. It rewards composure, credibility, and restraint.

As prices move into eight and nine figures, the questions buyers and sellers ask shift dramatically. This is no longer about finishes or square footage. It becomes about judgment, discretion, and who you trust when the pressure is real.

Those questions were at the center of a recent conversation on A Moment of Zen on 710 WOR, where host Zen Zams sat down with Nile Lundgren, leading luxury broker at SERHANT. and cast member on Netflix’s Owning Manhattan.

Below are the questions people are actually searching for, followed by the conversation that answered them.

What Is Luxury Real Estate Really Like at the Highest Level?

Luxury real estate is less about volume and more about trust, discretion, and precision. At the top of the market, deals move slower, stakes are higher, and every decision is scrutinized. Clients are not buying square footage alone. They are buying confidence, access, and someone who can perform under pressure without emotion getting in the way.

How Do Luxury Real Estate Agents Handle High-Pressure Deals?

The best luxury agents stay calm when the stakes rise. They do not mirror client anxiety or rush decisions. Instead, they slow the process down, educate clearly, and manage expectations. In ultra-luxury transactions, emotional regulation is often more important than aggressive selling.

Why Are New York and Miami So Connected in Luxury Real Estate?

New York and Miami operate as a single wealth corridor for high-net-worth buyers. Many clients own in both markets or move capital between them depending on lifestyle, taxes, and timing. Brokers who understand both cities can guide clients strategically instead of transaction by transaction.

What Makes an Eight-Figure Real Estate Deal Successful?

Successful eight-figure deals are built on preparation, timing, and clarity. The agent must understand not only pricing and comps, but also the emotional motivation behind the buyer or seller. When a property aligns with lifestyle, light, views, and long-term value, decisive action follows.

How Long Does It Take to Build a Career in Luxury Real Estate?

There is no shortcut. Most top luxury brokers spend years developing market knowledge, client trust, and personal discipline before reaching consistent high-level success. Visibility may come later, but the foundation is built quietly through repetition and consistency.

Does Being on Netflix Actually Help a Real Estate Career?

Visibility can open doors, but it does not replace credibility. Television amplifies what already exists. Agents who succeed after exposure are those who already have systems, discipline, and expertise in place. Without that foundation, attention fades quickly.

How Do Luxury Brokers Protect Client Privacy?

Privacy is central to luxury real estate. Elite brokers limit exposure, control messaging, and share information only on a need-to-know basis. Discretion builds trust, and trust leads to long-term relationships rather than one-time transactions.

What Is the Biggest Mistake New Real Estate Agents Make?

Chasing commissions instead of mastering fundamentals. Many new agents want the outcome without committing to the process. Long-term success comes from preparation, follow-through, and treating the business like a craft rather than a quick win.

What Separates Top Real Estate Agents From Everyone Else?

Consistency. The best agents show up every day as if nothing is guaranteed. They stay sharp, evolve constantly, and do not rely on past wins. In a market like New York or Miami, comfort is the fastest way to fall behind.

Is Luxury Real Estate About Sales or Relationships?

It is about relationships first. At the highest level, clients return because they trust their broker’s judgment, not because of one good deal. Long-term success is built by protecting client interests over time, not by pushing transactions.

Full Interview Transcript

A Moment of Zen on 710 WOR with Nile Lundgren

HOST (Zen Zams):
Welcome back to the New York tri-state area and beyond. You are listening to A Moment of Zen on 710 WOR, the Voice of New York.

Today we are stepping into a world where pressure is built into the price tag. Luxury real estate at the elite level. And what happens when business, branding, and visibility collide.

My guest today is Nile Lundgren, leading luxury broker at SERHANT. and cast member on Netflix’s Owning Manhattan. Nile, welcome.

NILE LUNDGREN:
Thank you so much for having me. I really appreciate it.

HOST:
At the top of the luxury industry, people stop asking what you do and start asking why you do it. What inspired your path into luxury real estate, and when did you realize this was not just a career, but an identity?

NILE LUNDGREN:
There is no better place in the world to build that identity than New York City. When I moved here, I had about $200. I did not know what I was going to do. I just knew I wanted to be on television one day.

I was discovered by a building owner who asked if I knew people with good credit. That was the start. I did not even know I was becoming a luxury broker. I just kept putting one foot in front of the other.

There was a moment early on where I lost a listing and was told I needed to dress the part. From that day forward, I wore a suit and tie every day. I became a student of luxury. Cars, watches, jets, penthouses, land. That process took years. Netflix came much later.

HOST:
You operate in both New York and South Florida. How did that expansion happen?

NILE LUNDGREN:
During COVID, my New York clients started asking what was happening in Florida. Because I was licensed and active there, I could give real answers. Everything I learned in New York prepared me to capitalize on what happened next in South Florida.

HOST:
What has been your most challenging or impressive deal?

NILE LUNDGREN:
A client called and said he wanted to buy in Miami. I told him to buy land and ideally a west-facing sunset. We bought a double-lot waterfront home for $18 million. Fourteen months later, we sold it for $34 million.

That is the nuance people miss.

HOST:
How do you manage pressure when reputation and massive capital are on the line?

NILE LUNDGREN:
Staying calm is everything. Your job is not to ride the emotional roller coaster with your client. Less talking. More listening. Education over pressure.

When you focus on the client instead of the commission, everything works.

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